"Great things happen when there is energy, excellence and execution!"
1st Sgt. Lorraine Smith currently serves as the Chief Executive Officer at Monroe County Hospital, Navicent Health Partner, where she oversees the day-to-day operations for the hospital. She works closely with the hospital’s board and senior leaders to focus on the patient experience and quality; financial and operational strength; and relationship building with staff, physicians, and the community. Smith's management style is highly visible and hands on in order to foster a culture of collaboration and enthusiasm.
She has successfully utilized Lean/Six Sigma strategies to achieve operational excellence and is a strong advocate for continuous process improvement. Her core belief is that communication, transparency and accountability are the keys to driving change within an organization. The former drill sergeant, who is now a 1st Sgt. for Headquarters and Headquarters Company, 98th Training Division (Initial Entry Training), attributes the new promotion to some skills learned while in uniform and on the trail.